My student forgot his/her password

Don't worry!  There are two ways a student's password can be reset:

a) If their username is their email, they can simply open Handouts and tap on 'Forgot password?' on the student log in.  They can then enter their email address and we'll send them an email with a link to reset their password.

b) If their username is not their email, you as their teacher can reset their password.

  1. Open Handouts and log in as a teacher.
  2. Tap on the class to which the student belongs.
  3. Tap on 'Students' (tab towards the top right of the screen).
  4. Tap on the student in question.
  5. Tap on 'Edit student' (top right of the screen)
  6. Tap on 'Edit profile'.
  7. Enter the a password.
  8. Tap on 'Save' (top right of the command box).

Don't forget to give the student their new password!


Remember, if you have any questions at all, check our Support Desk or get in touch at

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